Account Manager (Kenya) - ING367 - Nairobi
Only for registered members Nairobi, Kenya
1 month ago
* This salary range is an estimation made by beBee
Job summary
The account manager is responsible for closing potential leads via phone, ensuring clients receive exceptional service, and maintaining long-term relationships to maximize deposits, trading volume, and client satisfaction.
Responsibilities
- Educate clients about INGOT Brokers' account types, services, offers, and financial instruments
- Maintain strong follow-up with clients post-sale to ensure satisfaction, resolve issues, and encourage additional deposits and trading activity
- Closing qualified leads through outbound phone calls using effective sales techniques
- Promote new features, new promotions, and updates to existing clients to boost retention and loyalty
- Track and meet individual KPIs and performance goals
- Collaborate with internal departments to ensure smooth onboarding and client experience
Job description
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