Field Sales Representative - Nairobi, Nairobi County

Job summary

This customer-facing role is accountable for maximizing the physical availability of Mars brands across prime in-store locations. The position focuses on driving the quality of displays and delivering excellent execution aligned with perfect store ambitions.

Responsibilities

• Channel Development: Enhance availability, visibility, and distribution through excellence in execution across assigned channels, whether modern trade or traditional trade, in alignment with sales and picture of success metrics.
• Distributor and Sales Partner Management: Manage, measure, support, and motivate distributor and/or third-party sales partners to ensure availability and quality execution in trade, meeting growth targets and sales metrics, including perfect store initiatives, distribution gap closures, in-market sales targets, activity compliance, speed to market, and ADHOC drives.
• Operational Plan Execution: Implement the field sales operational plan in accordance with the Perfect Store initiative, annual cycle brief/activity calendar, and channel/account plans through collaboration with Mars Field Sales Development Leaders and Customer Marketing Team.
• Consumer Insight Utilization: Utilize understanding of consumer/shopper demographics, data, and trends to develop compelling category and customer business solutions that add value to customers.
• Negotiation and Implementation: Negotiate range, share of shelf, placement, and POS directly with customers, while managing efficient and effective implementation of agreed activities with sales partners to deliver best-in-class customer service.
• Order Management Support: Facilitate the selling process through order management by self and distributor or third-party sales teams, fostering collaborative relationships with other business functions.
• Asset Management: Ensure safe custody of company assets, including vehicles and merchandising materials.
• Coverage Review: Collaborate with field sales leaders to review distributor or third-party sales partner coverage, identify opportunities, and agree on next steps.
• Internal Collaboration: Build collaborative relationships with key stakeholder departments (Marketing, Trade Marketing, and Customer Development) to influence RTM solutions for the assigned channel.
• Customer Relationship Building: Develop collaborative relationships with customer regionals, replenishers, and/or buyers for relevant accounts being managed.
• Compliance Assurance: Ensure compliance with all relevant Q&FS standards.

Job description