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  • Remote Program - Nairobi - Career Directions Limited (CDL)

    Career Directions Limited (CDL)
    Career Directions Limited (CDL) Nairobi

    1 month ago

    Full time
    Description
    Our client is seeking a proactive, detail-oriented Virtual Program & Community Coordinator to support the leadership-development initiatives. This role will focus on:
    • Managing an online learning platform.
    • Driving member engagement.
    • Coordinating virtual (and occasional in-person) events.
    • Handling content creation, communications, and administrative tasks.
    The ideal candidate should be tech-savvy, organized, independent, and passionate about

    community building and entrepreneurship.

    Key Responsibilities

    1. Learning Platform & Content Support
    • Build and maintain courses in Mighty Networks (LMS)
    • Upload, organize, and update training materials and videos
    • Edit long-form videos into concise, learner-friendly modules
    • Ensure content is accessible, well-structured, and on-brand
    • Collaborate with subject-matter experts to convert live sessions into evergreen content
    • Capture and share success stories and member testimonials
    • Repurpose content into social-media reels and short testimonials.
    2. Membership Management & Growth
    • Maintain membership records, renewals, and communications
    • Provide prompt support via email, chat, and MailChimp campaigns
    • Grow membership through drip campaigns, digital marketing, social-media outreach, and referrals
    • Build pipelines of prospective speakers and sponsors; create outreach templates
    • Send timely information on events, activities, and community-engagement opportunities
    3. Event & Workshop Coordination
    • Manage online registration via Eventbrite and membership portals
    • Coordinate logistics for monthly leadership luncheons (in partnership with local teams)
    • Schedule and process payments for guest speakers and facilitators
    • Distribute surveys, analyze feedback, and recommend improvements
    4. Marketing & Communication
    • Create and post engaging social-media content
    • Design digital flyers, newsletters, and promotional materials (Adobe Suite/Canva)
    • Execute MailChimp newsletters and social-media campaigns
    • Contribute creative ideas and support digital-marketing initiatives
    5. Administrative & Team Support
    • Provide virtual assistance to the Executive Director: manage scheduling, documentation, and daily tasks
    • Track tasks, timelines, and deliverables in Slack (preferred), Asana, or Trello
    • Maintain clear communication across Kenya–U.S. time zones.
    • Follow up daily via Slack to ensure completion of action items.


    Requirements


    (a) Education & Experience
    • Bachelor's degree or diploma in a relevant field.
    • Minimum 3 years' experience managing online communities and learning platforms, coordinating virtual and in-person events; executing digital-marketing and multimedia content (graphic design and video editing); and providing executive support.
    (b) Technical Skills
    • Proficiency with WordPress site updates
    • MailChimp and social-media schedulers
    • Basic video editing for LMS integration
    • Visual-design in Canva and Adobe Suite
    • Microsoft Office (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Calendar, Gmail)
    • Familiarity with AI fundamentals
    • Proficiency with community platforms (Mighty Networks) and CRMs a plus
    (c) Availability & Setup
    • 2–4 hours/day overlap with U.S. Eastern Time (split shifts acceptable)
    • Access to a computer, phone, and unlimited high-speed internet (≥100 Mbps)
    (d) Additional
    • Proven ability to develop pipelines, templates, and engagement strategies
    (e) Core Qualities & Ideal Profile
    • Detail-oriented: Ensures accuracy and consistency
    • Quick learner & versatile: Adapts rapidly to new tools (LMS, Eventbrite, CRMs)
    • Tech-proficient: Configures and manages systems independently
    • Excellent communicator & writer: Crafts clear, compelling copy with a servant's-heart approach
    • Self-motivated & reliable: Meets deadlines and takes initiative
    • Kingdom-minded Christian: Faith-filled, practicing believer with high standards of integrity and excellence
    • Creative marketer: Ideates and executes campaigns; designs assets to grow impact
    • Systems thinker: Organizes content and workflows; technically adept without developer-level coding
    • Entrepreneurial spirit: Energized by supporting entrepreneurs and community leaders


    Benefits

    • Competitive salary
    • Performance-based bonuses
    • Health insurance
    • Remote-work flexibility
    • Ongoing training and development
    • Opportunity to work with a diverse, dynamic team
    • Career growth potential


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