Team Leader, Freighter Ramp Services - Nairobi, Kenya - Swissport Kenya Ltd

    Swissport Kenya Ltd
    Swissport Kenya Ltd Nairobi, Kenya

    2 months ago

    Default job background
    Full time


    Swissport Kenya Limited part of Swissport International Ltd. provides ground handling services and cargo handling at the Jomo Kenyatta International Airport, Nairobi KEnya. Globally, Swissport is active at more than 270 airports in 48 countries on five continents and generates consolidated operating revenue of CHF 3.0 billion.


    Swissport is recruiting for the position of Team Leader, Freighter Ramp reporting to the Service Delivery Lead, Cargo based at Jomo Kenyatta International Airport.We are seeking a professional with proven track record in service delivery orientation that will lead, motivate, engage and inspire all staff in their team to ensure the delivery of great customer experiences.Qualifications and CompetenciesDiploma or higher in Aviation Cargo/ Logistics related field3 years working experience in a cargo warehouse or logistics environmentCustomer orientedComputer literate (Office Word, Excel, PowerPoint)Problem solving and decision-makingPlanning and organizing skillsAbility to work under pressure and in shiftsExcellent communication skills (written and verbal)Commitment to continuous improvement.


    Ensure efficient allocation of workload among the staff throughout the shift while monitoring staff performance to ensure work is of high standard and implement corrective action when required on a day-to-day basis.Maintain discipline and ensure that staff observes safe working practices as per Company policies.Complete shift incident reports and any paperwork as directed.Make sure Airline (clients) instructions and procedures are followedEnsure all quality standards procedures subscribed by Swissport are adhered toEnsure fixed equipment in the warehouse are serviceable, i.e. interfaces, cold rooms, scales etc. and are operated by authorized staff only.Ensure all mobile equipment are in place and in good working condition, i.e. forklifts, pallet movers etc. and are operated by authorized staff only.Ensure all equipment are maintained and notify maintenance team of any necessary repairEnsure that all cargo is delivered, and all irregularities noted are reported accordingly.


    Reporting, Written communication, Fleet management, Team leadership


    Diploma, Associate's degree