Navision Support Officer - Nairobi
Only for registered members Nairobi, Kenya
1 month ago
* This salary range is an estimation made by beBee
Job summary
Reporting to the ICT Manager, the Navision Support Officer will provide techno-functional support by assisting in requirement gathering, system design and customization, user training, and general support of Microsoft Dynamics Navision at BIHC.
Responsibilities
- Design, develop, test, and deploy system enhancements in line with approved user requirements
- Support and maintain Microsoft Dynamics NAV 2016 offering users solutions to their daily issues such as and not limited to back-end support, routine data uploads e.g. bank receipts, user access provisioning and de-provisioning
- Collaborate with users to ensure business requirements are met by providing simple solutions
- Ensure compliance with IT governance, data security, and best practices
- Conduct on desk and physical training to staff as per the plan and need basis
- Explore potential future plans to upgrade Dynamics 2016 to cloud based platform such as Business Central
- Analyze workflows and recommend process improvements using Navision tools
- Any other duties as assigned by management
Job description
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