Senior Quality Assurance Manager for ERP Systems - Nairobi - Nathan HR Human Resources

Description

Job Summary

We are seeking an experienced and detail-oriented Senior Quality Assurance Manager to lead the testing strategy, design, and implementation for our Enterprise Resource Planning (ERP) system. In this role, you will collaborate with cross-functional teams to develop robust testing processes, identify and resolve software issues, and drive best practices for quality assurance.

About Us

Nathan HR Human Resources is a leading provider of human resources solutions. Our team is dedicated to delivering exceptional services that meet the evolving needs of our clients.

Responsibilities

• Quality Strategy Development:
• Develop and implement QA strategies, test plans, and test cases tailored to ERP systems, focusing on functional, performance, and security testing.
• Define and optimize testing methodologies to ensure alignment with project goals and overall quality standards.
• Team Leadership and Mentoring:
• Lead, mentor, and guide a team of QA engineers, ensuring they have the necessary tools and knowledge to perform at their best.
• Provide ongoing training and development to QA team members, promoting best practices and continuous improvement.
• Testing and Validation:
• Conduct end-to-end testing, including integration, regression, and user acceptance testing, across ERP modules to ensure seamless functionality and performance.
• Work closely with product managers, developers, and stakeholders to understand requirements and test cases, providing feedback to refine and improve the system.
• Defect Management and Resolution:
• Identify, document, and prioritize software defects, working with development teams to resolve issues and ensure timely fixes.
• Track and report on QA metrics, such as defect densities and open defect counts, to measure testing progress and quality assurance effectiveness.
• Automation and Continuous Improvement:
• Develop and implement automated testing frameworks and scripts to increase testing efficiency and coverage.
• Stay current with industry trends and tools for ERP systems, implementing improvements as needed to optimize the QA process.
• Collaboration and Communication:
• Collaborate with cross-functional teams to ensure seamless integration and deployment of the ERP system.
• Communicate testing status, issues, and progress clearly to stakeholders, providing insights and recommendations for risk mitigation.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3+ years of experience in quality assurance, with a focus on ERP systems.
• 3+ years in a leadership or managerial role within QA, preferably in ERP or enterprise software environments.
• In-depth knowledge of ERP systems.
• Proficiency with QA and automation tools (e.g., Selenium, JIRA, TestNG, QTP, Git).
• Strong understanding of software testing methodologies and best practices.

Compensation

The estimated annual salary for this position is $110,000 - $140,000 depending on experience and qualifications.