Credit Control Officer - Nairobi, Nairobi County

Job summary

Responsible for managing the credit and collections process, ensuring timely and efficient collection of receivables, and minimizing financial risk associated with patient accounts.

Qualifications

• Bachelor's degree in Finance, Accounting or a related field
• Minimum of 3-5 years of experience in credit control, accounts receivable, or a similar role, preferably in a healthcare setting

Responsibilities

• Credit Assessment and Approval
• Accounts Receivable Management
• Patient Billing and Collection
• Insurance Claims Management
• Reporting and Analysis
• Compliance and Risk Management
• Customer Service and Relationship Management

Skills

• Proficiency in healthcare billing software and Microsoft Office Suite, particularly Excel
• Knowledge of healthcare billing and insurance claim processes
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work under pressure and manage multiple tasks simultaneously
• High level of accuracy and attention to detail
• Empathy and understanding when dealing with patients in financial distress

Job description