Pharmaceutical Product Specialist - Nairobi - GAP RECRUITMENT SERVICES LIMITED

Description

Overview of the Role

We are seeking a skilled Pharmaceutical Technologist to join our dynamic team at GAP RECRUITMENT SERVICES LIMITED. This is an exciting opportunity for a dedicated professional to contribute meaningfully to patient care, ensure regulatory compliance, and work collaboratively in a client-focused environment.

Competitive Remuneration Package

The successful candidate will enjoy a competitive salary of KES 40,000 per month, plus additional allowances. Our company offers a supportive team-oriented culture, providing opportunities for growth and development in a rapidly evolving healthcare sector.

Key Responsibilities

• Dispensing and Patient Care
• Accurately dispense prescription medications while adhering to physicians' prescriptions.
• Counsel patients on proper medication usage, potential side effects, and drug interactions.
• Ensure patient safety by verifying allergies, dosages, and contraindications.
• Customer Experience and Client Retention
• Provide outstanding customer service by adhering to company policies and best practices.
• Record client inquiries and follow up promptly to ensure resolution and satisfaction.
• Maintain and update client records, ensuring seamless continuity of care and personalized service.
• Proactively follow up with clients to improve retention and encourage repeat visits.
• Inventory Reporting and Coordination
• Accurately document products sold and items requiring replenishment.
• Coordinate with the procurement officer to ensure timely restocking and availability of essential medications.
• Handle requests for special patient orders and prescriptions, ensuring prompt and accurate fulfillment.
• Regulatory Compliance
• Stay updated on current regulations by the Kenya Pharmacy & Poisons Board and ensure strict adherence.
• Maintain proper documentation and assist in regulatory inspections and audits.
• Quality Assurance
• Implement quality assurance processes to guarantee the safety and effectiveness of pharmaceutical products.
• Conduct periodic audits to maintain compliance with internal and external quality standards.
• Team Collaboration
• Partner with the proprietors and other team members to optimize business goals and enhance client satisfaction.
• Provide insights and recommendations to improve pharmacy operations.

Requirements and Qualifications

• Diploma or Degree in Pharmaceutical Technology from an accredited institution.
• Active registration and licensure with the Kenya Pharmacy & Poisons Board.
• Minimum of 2 years of professional experience in a healthcare or pharmacy setting.
• Strong communication and interpersonal skills for seamless interaction with clients and colleagues.
• High attention to detail with a commitment to accuracy in reporting, dispensing, and client records.
• Proven ability to deliver exceptional customer experiences and build strong client relationships.
• Proficiency in coordinating with procurement teams and meeting organizational KPIs.
• Knowledge of pharmaceutical regulations and industry best practices.

Benefits of Joining Our Team

• Competitive Salary: Enjoy a salary of KES 40,000 per month, plus allowances.
• Supportive Team Culture: Collaborate with a dynamic team, including procurement officers, for efficient pharmacy operations.
• Community Impact: Contribute to improving the health and well-being of a diverse client base in the Komarock area.