Assistant Branch Manager - Eldoret - GAP RECRUITMENT SERVICES LIMITED

    GAP RECRUITMENT SERVICES LIMITED
    GAP RECRUITMENT SERVICES LIMITED Eldoret

    1 week ago

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    Description

    Assistant Branch Manager - Eldoret

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    This role is available at a leading retailer in the ceramic floor & wall tile market. The company offers a wide selection of products at everyday low prices.

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    Job Purpose:

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    The Assistant Manager will be responsible for managing and motivating the sales team to deliver exceptional customer service. They will also be accountable for planning and maintaining work systems, procedures, and policies that enable optimal service delivery.

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    Key Responsibilities:

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    • Customer Service: Ensuring effective communication with customers to address their inquiries, resolve issues, and enhance customer satisfaction.
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    • Staff Management: Overseeing the training, development, and performance of staff to ensure a productive and motivated workforce.
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    • Sales Activities: Managing and driving sales activities to meet or exceed sales targets, including planning, implementing, and overseeing sales strategies.
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    • Visual Merchandising: Organizing and managing the layout and presentation of products in retail spaces to maximize sales and improve the shopping experience.
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    • Budgeting: Assisting in the creation and management of budgets to ensure financial efficiency and cost control within the department or organization.
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    • Financial Transactions: Handling financial transactions, managing financial records, and ensuring financial practices comply with company policies and regulations.
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    • Quality Control: Maintaining and improving the quality of products or services by implementing quality control processes and addressing any issues that arise.
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    • Operational Improvement: Identifying areas for improvement within operations and implementing changes to increase efficiency, reduce costs, and enhance overall performance.
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    Qualifications and Skills:

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    • NQF Level 4 (Matric Equivalent)
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    • Sales Management Qualification
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    • Merchandising and/or Retail Management Qualification
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    • Minimum of 3 years in face-to-face customer service or sales roles
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    • At least 3 years of experience in merchandising
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    • Minimum of 3 years managing employees
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    • At least 5 years of experience in retail management
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    Advantageous Skills:

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    • Proficiency in managing stock levels using SAP
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    • Experience with SAP MM module for handling procurement and inventory
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    • Knowledge of SAP Business Intelligence for data analysis and reporting
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    • Familiarity with SAP POS systems for retail transactions
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    • Experience with PSIber Payroll for managing employee payroll functions
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    Salary: KES 70,000 - 80,000

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    Please submit your updated CV and stating your salary expectations and availability.

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Eldoret