Customer Service Representative - Nairobi - Emerge Egress Consulting

    Emerge Egress Consulting
    Emerge Egress Consulting Nairobi

    1 month ago

    Default job background

    Job title: Receptionist/Admin Assistant-Hospitality

    Description

    We are seeking a skilled Customer Service Representative to join our team at Emerge Egress Consulting. As a Receptionist and Admin Assistant, you will be the first point of contact for our clients and must possess excellent communication skills.

    About the Role

    The successful candidate will provide exceptional customer service, handle administrative tasks, and support the sales activities of our firm. You will work in a fast-paced environment, multitasking and prioritizing tasks while maintaining a clean and welcoming office environment.

    We are looking for someone with a strong ability to deal with a busy frontline work environment, who can greet, assist, and direct visitors efficiently. Your excellent problem-solving and crisis management skills will ensure that you can effectively handle any issues that may arise.

    • Provide exceptional customer service to all clients, both internal and external
    • Handle scheduling for the conference room, appointments, and manage staff calendars as required
    • Assist with various administrative tasks, including managing office inventory and daily transport bookings
    • Attend events, tradeshows, and make presentations to clients on behalf of the firm

    If you have a professional appearance and demeanor, with outstanding communication skills and a strong ability to multitask, we would love to hear from you.

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