Description

At Nathan HR Human Resources, we are seeking a Client Solutions Specialist to manage existing client accounts and support pre- and post-sales activities within our contract and temporary staffing division.

Key Responsibilities:

• Collaborate with the sales team to gather client requirements and assist in preparing proposals, pricing strategies, and Statements of Work.
• Act as a liaison between clients and internal teams to clarify service offerings, client needs, and expectations.
• Provide ongoing support to ensure that client needs are met after the sale, including contract execution, staff deployment, and issue resolution.
• Assist in the renewal and upsell process, identifying opportunities to expand services within existing accounts.

Requirements:

• Experience in account management, sales coordination, or contract management, preferably within the staffing or recruitment industry.
• Strong organizational skills with a keen attention to detail.
• Proficiency in Microsoft Office Suite, especially Excel, for managing records and generating reports.

Personal Attributes:

• Highly organized and detail-oriented, with the ability to manage multiple priorities.
• Strong problem-solving skills and a proactive approach to task management.
• Professionalism in handling confidential and sensitive information.