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etr/ var customer care - Westlands, Nakuru - Advatech Office Supplies Limited

2 months ago
Description
Job Opportunity: ETR/VAR Customer Care Representative
We are looking for a
proactive and dynamic Customer Care Representative
to join our ETR/VAR Department.
The ideal candidate will be the
first point of contact for clients
, handling inquiries, troubleshooting TIMS devices, managing stock, and ensuring smooth order cycles. Your role will be key in driving customer satisfaction and supporting business growth.
Key Responsibilities:
Handle customer inquiries and provide timely support.
Assist with basic TIMS device integration & training.
Respond to RFQs & E-Business enquiries.
Generate reports and assign technician tasks.
Qualifications:
Diploma/Degree in Business, Customer Service, or related field.
Experience in customer service/client care.
Excellent communication & problem-solving skills.
Strong organizational and multitasking ability.
If you are
customer-focused, reliable, and eager to contribute to business growth
, we'd love to hear from you.