Hotel Operations Coordinator - Nairobi - Golden start
2 months ago
Description
Job Description
We are seeking a highly organized and customer-focused Hotel Operations Coordinator to join our team at Golden start. In this role, you will be responsible for coordinating daily hotel operations and ensuring that our guests have a comfortable and enjoyable stay.
Key Responsibilities
- Assist with the front desk operation, including check-in and check-out procedures
- Respond to guest inquiries and resolve issues promptly and professionally
- Collaborate with other departments to ensure seamless guest experiences
This position requires excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. We offer an estimated salary range of $42,000 - $58,000 per annum based on experience and location.
Requirements
- A high school diploma or equivalent
- Previous customer service experience in a hospitality setting
- Strong attention to detail and organizational skills
Benefits
At Golden start, we value our employees and offer a comprehensive benefits package, including medical insurance, paid time off, and opportunities for career growth and development.