Student Recruitment Manager - Nairobi

Job summary

We're looking for a motivated and strategic Student Recruitment Manager to join our dynamic team. This is a pivotal sales role focused on accelerating the performance and growth of new and lower-volume recruitment agents.

Responsibilities

• Manage, engage, and support an identified network of Emerging Accounts with the primary goal of accelerating their growth to qualify as Key Accounts.
• Devise and execute effective service center, remote sales strategies and in-market activities to maximize enrolment growth.
• Conduct comprehensive training for Emerging Account agents on Navitas Products and our University Partner (UP) value propositions.
• Serve as the central resource for all agent inquiries concerning student applications, admissions, commissions, administration, and compliance.
• Ensure all agent management activities adhere strictly to jurisdictional compliance requirements, including meticulous documentation within our CRM system.
• Utilize the CRM tool to track agent performance, inform business decisions, and consistently achieve and exceed sales targets in a KPI-driven environment.

Qualifications

• A proven understanding of the international education industry, sales, and associated legislative and ethical requirements.
• Successful experience in a sales and marketing role, ideally within the international education sector.
• Excellent written and spoken proficiency in English, plus fluency in required local language(s).
• Demonstrated ability to use CRM tools to manage agent pipelines, track performance, and inform business strategy.
• Previous experience in a customer service-focused role, adept at managing and resolving complex partner inquiries quickly and effectively.
• Proven ability to work both autonomously and collaboratively and maintain a flexible schedule (including evenings and weekends) to support global recruitment activities.
• Demonstrated ability to manage competing priorities, deliver results under tight deadlines, and take full accountability for decisions and outcomes.

Job description