Nest Lead - Kisumu

Job summary

As the Nest Lead (Distribution Center Lead), you will be responsible for driving end-to-end execution and operational excellence in Distribution Center Operations while influencing cross-functional priorities and future growth.

Responsibilities

• Be the single point of accountability for cross-functional collaboration within your operations team.
• Lead, coach, inspire and drive a performance culture across a diverse team of facilities, fulfillment, flight and call center operations (where applicable), through clear goal setting and real-time feedback.
• Translate national strategy into a roadmap for nest operations, aligned with company goals around customer success, reliability, cost and scale.
• Forecast operational needs and build capacity (demand, people, systems, infrastructure, inventory) to meet demand growth and evolving customer requirements.

Qualifications

• Proven operational leader with a track record of transforming complex, fast-paced businesses into high-performing, customer-obsessed operations.
• Seasoned People Leader: You have led large, diverse teams through change, inspiring accountability and developing future leaders.
• Operational Architect: You excel at designing and scaling multi-function operations; optimizing processes, systems, and resources to deliver exceptional reliability, cost efficiency, and growth.
• Change Champion: You are comfortable navigating ambiguity, implementing new technologies, and leading organizations through transformation with clear communication and measurable results.

Job description