Team Manager - Kenya

Description · Key Responsibilities · Operational Leadership & Delivery · Monitor daily queue performance (inbound/outbound/chats/emails) to ensure achievement of service levels, TAT, ASA, abandon rates and other KPIs. · Identify performance variances early and implement correctiv ...

The Product Manager will oversee the end-to-end product lifecycle for wealth and investment products, drive growth and performance through customer acquisition and retention, perform financial risk analysis, identify opportunities for enhancements and develop campaigns to attract ...

The successful candidate should have the following: · A Bachelor's degree from a recognized university. · Professional qualification in Product Management, Project Management, AGILE Practices, Digital Payments is required. · At least six years in managerial experience in leading ...

Develop implement comprehensive partnership strategies identifying key growth areas market trends potential high-value partners Build manage diverse portfolio strategic alliances ensuring strong relationships top-level Management Executives key stakeholders Lead identification pu ...

The Solutions Consultant Manager is the evolution of the traditional Sales Engineer Manager role, aligning how we lead teams to best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Al ...

M-Pesa Africa is the largest FinTech providing services to more than 60 million customers and 5 million businesses solutions across Financial Services, Enterprise, Merchant and Retail. · ...

The Senior HR Coordinator provides high-quality HR services to the Country Office under the supervision of the Director of HR. Services include managing contracts, payroll benefits staff welfare training development high-level recruitments technical support global team hosted in ...

+ Drive growth and performance of the bank's digital payments products through customer acquisition, driving usage and retention. · + Contribute to, and execute a comprehensive product strategy for digital payments products, aligning with the overall goals of the Bank. · + Identi ...

The Head, Enterprise Risk & Strategic Initiatives ensures effective execution and integration of risk management activities across non-programmatic functions and key Foundation strategic initiatives. · ...

To provide advice and support in the development and implementation of business development management planning and associated service delivery processes, methods... · ...

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The role leads the development and execution of the Healthcare MSME sector strategy. It identifies market opportunities through continuous monitoring of sector trends and drives initiatives that enhance growth and competitiveness. · ...

We are seeking a highly organized and detail-oriented People Operations Coordinator to support day-to-day HR and People Team operations. · 2+ years of experience in HR administration, People Operations, or administrative coordination · Strong organizational skills and attention ...

Job Summary: · Since the conflict began in Sudan in April 2023, CRS has opened an operational hub in Nairobi to support the Sudan country program. This position will be based in Nairobi, working for the Sudan Country Program. · The incumbent will manage and provide technical over ...

This role builds Gender thematic area within Pan-African Programs by setting strategic direction engaging partners throughout program design implementation focused on enabling dignified fulfilling work for young women general. · Master's degree in Social Sciences including gender ...

Establish and maintain BCP policy and processes, keep up to date with regulations and guidelines specific to business continuity management, and recommend improvements and updates to policies, standards, and procedures. Conduct thorough risk assessments to identify potential thre ...

The Assistant Manager – Research Projects supports the effective planning, coordination, and delivery of research projects at the Brain and Mind Institute (BMI). Working under the supervision of the Project Manager. · ...

<p title=Director of Impact Innovation and Influencing open to both nationals and internationals ROLE PURPOSE As a key member of the Senior Management Team SMT the Director of Impact Innovation and Influencing provides strategic leadership in programme design evidence generation ...

This is an exciting opportunity to directly shape the next frontier of Tupande's impact by launching and managing new, end-to-end value chains — from seed to market. · ...