Evergreen Requisition- Service Center Associate - Nairobi, Kenya

Only for registered members Nairobi, Kenya

6 hours ago

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Job summary

Serve as the primary point of contact for customers visiting the service center and ensure that they have a positive experience with SunCulture products. Provide sales support to increase revenue growth while ensuring excellent customer satisfaction.

Responsibilities

  • Acknowledge and resolve customer complaints within stipulated SLAs.
  • Communicate with customers through various channels and respond promptly to inquiries.
  • Analyze trends to create solutions that meet or exceed customer service needs.

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