Field Technician Intern - Malindi - Zeplin Investments Ltd

Description

We are seeking a Field Technician Intern to support our Service Delivery & Support team with on-site technical operations. This role is ideal for a motivated individual looking to gain hands-on experience in internet/network infrastructure, customer installations, and field maintenance within a fast-paced ISP environment.

Key Responsibilities

• Install, configure, and support fiber, wireless, and Ethernet network connections at client premises
  

• Troubleshoot, repair, and maintain network infrastructure to ensure service reliability and performance
  

• Perform radio tower climbing for installation, alignment, and maintenance activities, where required
  

• Conduct site surveys to assess technical feasibility and installation requirements
  

• Assist in the setup, testing, and configuration of networking and connectivity equipment
  

• Provide courteous and professional customer support during installations and service visits
  

• Maintain accurate records of installations, maintenance work, and client interactions
  

• Comply with company procedures, safety standards, and field operation guidelines always
  

• Work closely with senior technicians and team members to complete assigned tasks efficiently
  

Requirements

• Diploma or Degree in Electrical Engineering, Information Technology, Telecommunications, or a related field
  

• Training will be provided, prior work experience is an added advantage
  

• Strong interest in technology, networking, and field operations
  

• Physically fit and able to work at heights, including climbing radio towers
  

• Good problem-solving ability with strong attention to detail
  

• Clear communication and interpersonal skills
  

• Valid driver's license will be an added advantage
  

• Willingness to work flexible hours, including evenings, weekends, and on-call schedules where required
  

• High level of professionalism with a customer-focused mindset
  

Benefits

• Hands-on, practical experience working alongside experienced industry professionals
  

• Exposure to current and emerging networking and connectivity technologies
  

• Opportunity to work in a dynamic, supportive, and team-oriented environment
  

• Strong technical and professional foundation for a career in networking and telecommunications