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  • Claims Recovery Officer - Nairobi, Kenya - Absa Bank Limited

    Absa Bank Limited
    Absa Bank Limited Nairobi, Kenya

    2 months ago

    Default job background
    Full time
    Description
    Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited.

    Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.

    Job Summary
    To initiate actions and follow up payment/refund of claims to third party insurers.
    Responsibilities

    Receiving demand letters from the Third-party insurer where FAK clients are to blame and actioning as per the knock for agreement.

    Appointment of service providers to handle Third Party recovery matters as per policy and maintenance of a register for such appointments.

    Responding to advocates correspondence and ensuring up to date information is in each file.
    Ensure recovery of matters where Third Party are to blame for a loss and update the register.
    Triannual review of advocate status report and ensuring the files are up to date.
    Ensuring payments of service providers are raised in good time, authorized and forwarded to Finance Department.
    Preparing recovery reports & opinions.
    Approving all recovery debits as per the approval limits
    Reviewing the external advocates fees to ensure that the fee notes are raised as per remuneration order.
    Attending court hearing on behalf of the FAK as and when required.
    Ensure Status Reports from service providers are received as per the guidelines.
    Prepare monthly reports and any other report that may be requested.

    Requirements
    Education & Professional Qualification

    Bachelor's degree in insurance or a business related eld.
    At least five (5) years of relevant experience in similar role.
    Relevant insurance professionals or equivalent and hold membership in recognized insurance professional bodies.

    Education

    Bachelor`s Degrees and

    Advanced Diplomas:
    Business, Commerce and Management Studies (Required)