Collections Officer - Nairobi County
Only for registered members Nairobi County, Kenya
1 month ago
Job summary
As a Collections Officer, you will be at the forefront of managing field collections, negotiating repayment plans, coordinating with auctioneers, and driving the sale of repossessed assets.
Responsibilities
- Conduct field visits to recover outstanding loans (especially overdue and non-performing)
- Negotiate repayment plans, settlements, or reschedules with delinquent clients
- Liaise with auctioneers and valuers for repossession and sale of assets (vehicles & property)
- Market and sell repossessed assets — generate leads, engage potential buyers, and close deals
- Maintain accurate records of all collection and recovery activities
- Provide regular reports on collections performance, recovery progress, and sales
- Ensure all activities comply with microfinance and regulatory policies
Job description
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