Customer Service Coordinator - Nairobi, Nairobi City, , Kenya
1 week ago

Job summary
The role will be responsible for providing support in the FFL Imports /exports function effectively and efficiently in compliance with client and customer requirements.Duties & Responsibilities
- Compliance with local authorities' requirement for imports/exports,
including but not limited to: Processing of permits and IDFs
Córdinate shipping logistics activities per client requirements
Prepare Certificates such certificates of Origin,EAC /COMESA)
Prepare dispatch files customs clearance Generate other government agencies clearance documents Implement exports SOPs Maintain exports imports records Receive record exports imports customer orders Raise pro-forma invoices customer orders Communicate customers obtain shipment approval as soon as possible Prepare export documentation comply terms applicable letters credit Capture orders SAP ensure pack shelf-life market Support induction process new employees Engage inspection authorities timely inspection Book approved consignments transit Send pre/post alerts Track shipments destination Maintain outbound shipments POD Update clients necessary Participate implementation departmental site EMS objectives.Job description
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