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Zachaeus Ouma

Zachaeus Ouma

Field Supervisor At Wananchi Group Kenya Limited
Nairobi, Nairobi Area
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Services provided KSh1,000 / hour

Customer Service / Support (1)

About Zachaeus Ouma :

A mature male Kenyan with a pool of experience in customer experience, Sales and marketing as well as training and Team Management 

Am passionate about new ventures innovations and keep to details 

Experience

Work Experience
1. Date: Nov. 2019-To Date.             

 -Area Representative field Supervisor  

-Wananchi Group Kenya Limited 
                                                     

2. Jan 2017-Aug 2019 

-Operations Assistant (on contract)          

 -Commercial Bank of Africa (NCBA)

-Cashier duties                               
 -Channels management
 -Sales and activation of Bancassurance 
 -Customer experience assistant

-ATM Cash flow monitoring and reconciliation
-Branch Petty Cash management

-Managing cases on branch CRM and Remedy Force
3. April 2014-Jan 2017:          

 -Business/Geography Teacher  

- John Paul II Secondary 
-HoD Extra-curriculum activities 

-Hod Academic Affairs             
4. Nov, 2012:  -Biometric Voter Registration Officer -IEBC

5. 2012    -KCSE Invigilator    -Ministry of Education/KNEC
6. Jan. 2008  April, 2012 -Teacher, Computer Studies /Business Studies 

- P.C.E.A. Silanga High School, Kibera
-Head of Academics Affairs
-Acted as Deputy Principal.
-HoD Extra-curriculum activities
      

Education

  1. Strathmore University.                     

-Certificate in Training of Trainers and Teacher Self Image -(TSI)

2. The millennium Technologies  - I.C.T. certificate awarded.
Institute 

3. World Food Program, 

Empact/Google 
    Empact Basic Digital Skills Course 
    Facilitation/training skills (in-person and virtual)

4. Celo/Corsali 
 Training on digital microwork and Data Validation, Image Annotations, Web
Research, Transcription and Cryptocurrency

5. Teller/ Customer Service & Bank operations
 Delsco Consultants. 

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