Yvonne C Mbitsi
Tourism / Travel / Hospitality
About Yvonne C Mbitsi:
Dynamic and results-driven Food & Beverage Professional with 7+ years of proven experience infinite dining and hospitality operations across leading hotels and resorts. Recognized for delivering exceptional guest experiences, ensuring food safety and HACCP compliance, and fostering team excellence in high-volume, multicultural environments. Adept in wine and beverage service, POS operations, and guest relations, consistently exceeding performance standards and enhancing customer loyalty.
Experience
Dynamic and results-driven Food & Beverage Professional with 7+ years of proven experience infinite dining and hospitality operations across leading hotels and resorts. Recognized for delivering exceptional guest experiences, ensuring food safety and HACCP compliance, and fostering excellence in high-volume, multicultural environments
Education
Certificate in Customer Care and Telephone Etiquette, 2025
Certificate in Concierge, 2024
Certificate in Hotel Operations, 2023
Food and hygiene in the catering industry, Alison, 2025
Hazard analysis critical control point, Alison, 2025
HACCP food safety for restaurants and catering, Alison, 2025
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