
Winnie Muiruri
Customer Service / Support
About Winnie Muiruri:
As a pro-active and passionate professional with experience providing comprehensive administrative and customer service support, I am confident that I would be a valuable asset to you.
From cold and warm approaches to clients, my skill set allows me to thrive in busy environments that let me put my customer relations skills to use as well as exercise my passion for the same. Backed by my superior communication and multitasking capabilities, I excel at providing exceptional administrative and customer centric support to management and generating optimal productivity and success within the office.
Given my proven communication and organization skills, strong commitment to high ethical and professional standards, I always ensure correctness and proficiency in all the roles I undertake. I am a strategic problem-solver who drives operational initiatives to realize bottom-line results and enhance employee engagement in the pursuit of organizational objectives. Moreover, my experience in has seen me acquire skills in; customer relations, administration, and marketing skills.
Experience
My most recent engagement involves me working as an office administrator. A summary of the roles I have handled include; responding to customer inquiries and concerns as well as providing information about the company’s products and services, reaching out to customers to reintroduce company products and services, drafting correspondence, preparation of presentations, creating and maintaining database, managing petty cash, as well as creating monthly finance report.
Education
I have a degree in International Relations and a certificate in digital customer service.
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