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Karen
Winnie Moses

Winnie Moses

Customer Service Associate

Tourism / Travel / Hospitality

Karen, Nairobi Area

Social

Services offered

I am a customer service associate with a commitment to client satisfaction. I excel in problem-solving, utilizing effective communication to address inquiries promptly. I am dedicated to ensuring positive customer experiences, I strive to meet and exceed expectations with every interaction.

Guest relations
Customer service associate
Approximate rate: KSh 500 per hour

Experience

With one year of experience in a busy hotel,Vicmark Hotel, I excel at handling guest inquiries, ensuring smooth check-ins, and promptly resolving issues. My strong communication skills, attention to detail, and commitment to guest satisfaction contribute to a positive and seamless experience for all visitors.

Education

I am a recent Egerton University graduate with a Bachelor's degree in Ecotourism and Hospitality Management. Proven expertise in sustainable tourism practices, event planning, and customer service. Possesses strong communication and organizational skills, along with a passion for promoting environmentally responsible tourism experiences.

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