Wairimu Wairimu

I am Carolyn Kimondo, a dependable virtual assistant, well-versed in delivering comprehensive administrative, technical, and creative support across diverse industries. I am committed to enhancing your operational efficiency and enabling your
business to thrive.

Social media management: Over 5 years managing social media accounts, including scheduling posts, responding to comments, and running social media ads.

Email marketing: 5 years experience in email marketing. creating and sending email marketing campaigns, including segmenting your list, writing email copy, and tracking results. Experienced with Mailchimp, HubSpot, Zoho Campaigns and Sender

Calendar management: 5 years of organizing and managing calendars to ensure that time is used effectively. Experienced using Google Calander, Calendly, and Trello

Customer Service: Providing excellent customer service over the phone, email, and chat. Solving customer problems and complaints and Building relationships with customers. Experience with Zendesk.

Project Management: Conceptualized, managed, and initiated several marketing, online marketing projects, campaigns, and marketing research projects.

Virtual Office Support: providing businesses with the administrative and operational support they need to operate remotely. Experience with 

Database Management: Experience organizing and managing data so that it can be easily accessed, managed, and updated 

Kenya Methodist University

Bachelor in Information Science

2014– 2018 

Dedan Kimathi University of Technology

Diploma In Information Technology 

2010- 2012