Timothy Karanja

I am a recent Information Technology graduate with practical experience in IT support, customer communication, administrative systems, and data management. I have worked with digital systems, troubleshooting user issues, maintaining accurate records, and supporting daily operations in both academic and professional environments.

I am detail-oriented, reliable, and eager to grow my skills while contributing positively to organizational goals. I work well independently and as part of a team, and I am motivated to learn, adapt, and deliver quality results in a professional work environment.

I have hands-on experience in IT support, customer communication, digital systems management, and administrative operations. My experience includes troubleshooting user issues, managing data accuracy, supporting e-learning and web systems, handling customer inquiries through calls and chats, and assisting with system documentation and daily operations in both academic and professional environments.

I hold a Bachelor of Science in Information Technology, where I gained a strong foundation in IT support, networking fundamentals, system administration, web technologies, databases, and information systems. My education included practical projects and industrial attachment that strengthened my technical and problem-solving skills.