About Tessy Otieno:
Personable Office Administrator with over three years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Experience
Executive Assistant
QiuckAdmin 360, Nairobi
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and meetings.
- Screened over 20 customer calls and emails per day and responded accordingly to support executive correspondence
- Developed and maintained automated alert systems for important deadlines for events such as meetings, staff birthdays
- Screened calls and emails and responded accordingly to support executive correspondence.
Office Administrator /Front Desk Receptionist
Cerebral Palsy Society of Kenya, Nairobi
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
- Tracked office supplies and restocked low items to keep team members on-task and productive
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities
- Maintained electronic and paper filing systems for easy retrieval of information
- Edited documents to improve accuracy of language, flow, and readability.
- Managed over 20 calls per day to ensure customer feedback, complaints and inquiries are handled correctly
Education
Executive Diploma: Business Administration
Athena Global Education
Certificate: Front-end Software Development
Moringa School - Nairobi
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