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Terry Maina

Terry Maina

IT Support Specialist

Technology / Internet

Nairobi, Nairobi Area

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About Terry Maina:

I am an entry-level Cybersecurity and IT Support Specialist with hands-on training through Cisco Networking Academy and ISC2. My skills include system security, network troubleshooting, vulnerability assessment, and quality assurance testing. I have completed a technical attachment at KETRACO, where I gained practical experience supporting users, managing system configurations, and applying cybersecurity protocols. I’m seeking freelance or contract opportunities where I can contribute to secure, reliable IT systems while growing professionally in the tech space.

Experience

I’m a passionate and detail-oriented IT Support and Cybersecurity trainee with hands-on experience from my attachment at Kenya Electricity Transmission Company (KETRACO). I’ve worked on system troubleshooting, user support, network maintenance, and implementing basic cybersecurity controls. I also hold a Cisco Junior Cybersecurity Analyst certification and am currently pursuing the ISC2 Certified in Cybersecurity (CC) exam. My skills span across IT support, system documentation, QA testing, and client onboarding. I’m eager to apply my knowledge to support organizations in building secure, efficient, and user-friendly IT environments.

Education

Currently pursuing a Full Stack Cybersecurity certification with Cisco Networking Academy, focusing on network security, threat analysis, and risk management. I also hold a Junior Cybersecurity Analyst certification from Cisco and have completed foundational coursework in IT support, systems administration, and database management. My academic background equips me with practical and theoretical knowledge essential for modern cybersecurity and IT roles.

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