Sylvia Mwaura

I currently work as an Administrative Assistant at Dormans. I engage in;

1. Handling incoming calls, inquiries, and emails, this I possess strong communication skills and professional customer service.
2. Maintaining  and organizing office supplies and equipment, overseeing inventory and procurement, resulting in cost-effective solutions.
3. Provided administrative support to executives and departmental teams, facilitating smooth office operations and enabling efficient workflow.
4. Providing front desk services which include but are not limited to receiving guests and clients as well as ensuring they get to experience the highest level of comfort and good customer services at our facility 

I have also engaged myself in a couple of short term internships at The Youth Café, Kenya Broadcasting Corporation (KBC) and Royal Media Services (RMS) all which are explained in detail in my CV.

I hold a Bachelor's Degree in Journalism & Communication where I have undergone orienation  training  and exposure to skills such as;

Photo-journalism, feature writing, editing and publishing skills, news writing, public speaking, introduction to radio, communication ethics, communications and law, inter-personal and inter-group communication, gender and communication, advanced reading skills, introduction and management of information technology, state, society and development, organizational communication, entrepreneurship skills for communication professionals, writing and producing for children, development communication and essay writing among others.