Stephanie Kaluki
Technology / Internet
Services offered
Excel and PowerBi Analyst
Experience
Dedicated IT support Specialist with over 5 years of experience in a fast-paced fin-tech company. Recognized for top company-wide quality satisfaction rating (over 99%) and reduced client wait time by 20%.Able to Provide in-depth technical support to clients at a Tier 2 level, solving 99.2% of issues without transferring to Tier 3 support. Able to communicate effectively with all levels of management and staff.
Education
BSc. Mathematics and Computer Science
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