About Stellah Njeru:
§ A highly effective banker with 14 years of diverse and broad experience in Service Excellence Management, Operations, Business Development and Relationship Management § Proven ability to consistently achieve record-high customer satisfaction rankings, improvement to the bottom line and turnaround of underperforming operations. § Passionate about instilling a shared, enthusiastic commitment to service excellence as a key driver of a company’s goal attainment
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Experience
Manager Experience Manager – University Way Branch
KCB Bank Group – April 2014 to date
Assistant Manager Advantage Banking – Gateway Branch
KCB Bank Group – February 2013 to April 2014
Section Head – Advantage Banking
KCB Bank Group – June 2010 to February 2013
Personal Banker
KCB Bank Group – September 2009 to June 2010
Customer Care Consultant
KCB Bank Group – July 2007 to September 2009
Education
Bachelor of Commerce Degree – Major in Human Resource Management
University of Nairobi (2003 to 2007)
Diploma in Communication and Electronic Media
Daystar University (2001 to 2003)
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QA Analyst and ICT Technical Support Specialist
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Jobs near Nairobi, Nairobi Area
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Online writers
3 months ago
Direct apply
A private international organization (NGO) in partnership with the government has created new vacancies for graduates and undergraduates within Nairobi. Our company deals with Worldwide Business Inventions. · We are looking for ambitious and goal- oriented individuals to be par ...
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Internal Auditor at
5 days ago
BDSwiss Nairobi, Kenya Full timeBDSwiss is a leading financial group, offering Forex and CFD investment services to more than a million clients worldwide. BDSwiss as a brand was established back in 2012 and has since then been providing top-class products, a wide range of platforms, competitive pricing and fast ...
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Huawei Technologies Nairobi, Kenya Full timeAt Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it. Huawei is a lea ...
