Services offered
Zealous Debt Collector/Call Center Agent and Sales Executive who has
a passion for working in a fast-paced environment. Highly skilled in
persuasive communication and relationship management. Strong
understanding of organizational boundaries. My previous experience
includes analysis,sales and marketing, team coordination,
planning,operational and administrative functions. My goal is to provide
the organization with unmatched professional resources in
designing ,implementing new ideas and controls, strategy enhancing
competitiveness.
Experience
Sales Representative/Real Estate Agent Together As One Micro-Finance - Achieve set sales targets - Provide excellent customer service. - Selling of company products to potential and existing clients while meeting individual targets on a monthly basis. - Create market awareness for the company’s product - Identify sales prospects and follow up on new leads and referrals resulting from field activity.
Loan/Recovery Officer Hadfatt Credit Company - Identify customers with outstanding debts. - Contact and track debtors, encouraging timely repayment. - Handle customer questions, complaints, and inquiries. - Create and implement debt collection courses of action. - Negotiate specific payment plan arrangements with debtors.
Telesales Agent Apollo Agriculture - Negotiate payment plans with clients - Update account status and database regularly. - Handle customers complains and questions. - Keep track of assigned portfolio accounts. - Contacting clients in order for them to purchase products
Hostess/Waitress Club the Blend - Welcome guests to the venue. - Provide accurate wait times and monitor waiting lists. - Manage reservations. - Escort customers to assigned dining or bar areas. - Provide menus and announce Waiter/Waitress's name. - Greet customers upon their departure.
Cashier Links Restaurant - Manage transactions with customers using cash registers. - Scan goods and ensure pricing is accurate. - Collect payments whether in cash - Issue receipts, refunds, change - Cross-sell products and introduce new ones.
Receptionist/Customer Service Precise Computer Services Sofia - Attending to customers and handling daily transactions - Typesetting, photocopying and printing.
Education
P1 Certificate St. Johns’ Teachers’ Training College Kilimambogo Pass
Computer Certificate Smatts Computer Institute Pass
Kenya Certificate of Secondary Education Fr. Makewa High School Pass
Kenya Certificate of Primary Education Kakuyuni Primary School Pass
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