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Nairobi
Sophia Masere

Sophia Masere

Full time customer service manager and consultant

Customer Service / Support

Nairobi, Nairobi Area

Social


Services offered

I am a dedicated and experienced professional with expertise in rapidly advancing business goals to achieve the best results. I am a proven leader with a keen understanding of business priorities and skilled at developing and executing targeted business initiatives that enhance bottom-line profits. I am seeking a challenging and rewarding environment that utilizes my acquired skills, academic knowledge, and leads to personal and organizational growth to international standards.

Approximate rate: KSh 2,000 per hour

Experience

I am a dedicated and experienced professional with expertise in rapidly advancing business goals to achieve the best results. I am a proven leader with a keen understanding of business priorities and skilled at developing and executing targeted business initiatives that enhance bottom-line profits. I am seeking a challenging and rewarding environment that utilizes my acquired skills, academic knowledge, and leads to personal and organizational growth to international standards.

Education

Customer relations and Management.Administration and Management: Demonstrated ability to lead, coordinate and maximize resources for optimal production.

  • Customer Service: Committed to providing a world-class customer experience by meeting and exceeding both internal and external customer expectations.
  • Business Development: Proven track record of generating new business through consistent selling and effective presentations to existing and potential clients.
  • Leadership and Management: Goal-driven leader who maintains a productive climate, motivates, mobilizes, and coaches team members to meet high-performance standards.
  • Relationship Management: Experienced in building and maintaining strong relationships with clients, utilizing excellent interpersonal skills to foster trust and loyalty.

Collaboration: Skilled in working effectively with a diverse range of people, both within and outside of the organization

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