
sonny sayi
Customer Service / Support
About sonny sayi:
Reliable I.T Technician bringing experience in system and network administration. Meticulous attention to detail with deep technical knowledge. Resourceful technician able to respond to a wide range of challenges with a focused and creative approach. Highly effective at problem solving and decision making.
Successful Computer Technician and a web developer qualified to upgrade networks, software and hardware.
Experience
Design, Implement and Manage network and communication systems, i.e., Phone
system (for CALL CENTER) and computer network.
System evaluation/analysis and operation monitoring
Database administration/server administration
Configuration of unmanageable and manageable switch/ router (Unifi)
Configuration of IP PBX system (Grand stream)
Voice over internet protocol and session initiation Protocol
Computer hardware and software maintenance
Monitor performance of information technology systems to determine cost and
productivity levels, and to make recommendations for improving the IT infrastructure
Analyse business requirements by partnering with key stakeholders across the
organization to develop solutions for IT needs.
. Assess vendors and develop test strategies for new hardware and software
. Running regular checks on network and data security
Identifying and acting on opportunities to improve and update software and systems
Conducting regular system audits
Digital Platform management.
. Managing and reporting on allocation of IT budget
. Identifying opportunities for team training and skills advancementDesign, Implement and Manage network and communication systems, i.e., Phone system (for CALL CENTER) and computer network. System evaluation/analysis and operation monitoring Database administration/server administration Configuration of unmanageable and manageable switch/ router (Unifi) Configuration of IP PBX system (Grand stream) Voice over internet protocol and session initiation Protocol Computer hardware and software maintenance Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure Analyse business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs. . Assess vendors and develop test strategies for new hardware and software . Running regular checks on network and data security Identifying and acting on opportunities to improve and update software and systems Conducting regular system audits Digital Platform management. . Managing and reporting on allocation of IT budget . Identifying opportunities for team training and skills advancement
Skills: Databases · Servers · Problem Solving · Information Technology
Education
CCNA: covers networking fundamentals, IP services, security fundamentals, automation and programmability. Designed for agility and versatility, CCNA also validates that I have the skills required to manage and optimize today's most advanced networks.
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