

Silingi Benjamin
Customer Service / Support
Services provided
I am a graduate of banking and finance from the cooperative university of Kenya.
I am a hardworking, competent and team player individual.
Experience
I have had good experience by working at the accounts office in TAVEVO WATER AND SEWERAGE COMPANY LTD in Voi for a period of three(3) months while undertaking my field industrial attachment.
During my time at TAVEVO I acquired the following knowledge:
· Filling of KRA Returns.
· Generating and remittance of statutory deductions.
· Posting of invoices and raising of payment vouchers.
· Receipting of receivables.
· Monthly Bank Reconciliation.
· Generating of withholding VAT and withholding Tax for KRA.
· Raising of imprest warrants and processing.
I had also the opportunity to do my internship at BIMAS KENYA LIMITED which ended on 3rd july 2023 and I was assigned the following duties;
- Outreach and promotion.
- Attending group meetings.
- Loan recovery.
- Documentation at group level i.e passbooks, constitution, minutes and other related records.
- Confirm accuracy of loan repayment schedules, deposit slips and other documents presented.
- Confirm the collected savings and loan amount have been deposited with the bank.
- Address queries from prospective and existing clients effectively and/or refer them to the relevant officer.
- Exercise due courtesy when dealing with our client.
SKILLS.
. Excellent verbal and written communication skills
. Strong problem solving ability
. Excellent time-management and organizational skills
. Ability to work effectively in a team environment
. Ability to multi-task and prioritise tasks effectively.
Education
Kenya certificate of secondary education (K.C.S.E) – 2015 to 2018 partially at Voi Boys Secondary and Rang'ala Boys Secondary.
Diploma in Banking and Finance at The Co-operative University of Kenya from 2019 to 2021.
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