Sidney Ochieng

Experienced and results-driven Data Scientist and Technology Leader with a proven track record in building and leading high-performing teams. Specialized in developing analytics and machine learning solutions to drive business performance and optimize product strategies. Skilled in data-driven decision-making, project management, and fostering a culture of employee engagement and mentorship.

Navigating large volumes of data, dissecting them for actionable insights, and crafting data-driven strategies is where I excel. As the Lead Data Scientist at Xetova, I used these skills not merely to draw insights from complex data sets, but to impact product strategy and customer satisfaction.

My experiences have endowed me with strong data analysis skills, especially in context to customer experience and network improvement. I have led high-performing teams, developed data-driven platforms, and implemented comprehensive testing protocols. At Africa's Voices Foundation, I built data pipelines that gathered vital data from diverse SMS platforms, creating a functional complaints management system, improving response time and client satisfaction. This aligns with the responsibilities of this role, including reviewing customer experience per subscriber and handling network complaints.

I hold a BS in Computer Science and Technology from Maseno University and I am currently attaining a Master's degree at the University of Illinois' Gies College of Business.