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Sheldon Mugenyi

Sheldon Mugenyi

Mentor, Coach and Good Leader

Customer Service / Support

Embakasi, Nairobi Area

Social

1 Followers

About Sheldon Mugenyi:

I am an agent of change for whom every part of a project is very Important. My key strengths include being able to wear multiple hats, providing world class customer service and carefully analyzing business processes, issues, and challenges. I do not fear accountability and I have a track record of making sure that the goals of a project are accomplished within prescribed time frames and with required quality.

Experience

  • Oct 2020 – 2021        Jnr. Project Manager, Samasource Kenya Ltd 
  • April 2019 – Oct 2020    Project Team Lead, Samasource Kenya Ltd
  • January 2019 – March 2019    Team Lead, Samasource Kenya Ltd
  • May 2018- December 2018    Quality Analyst/Team Lead  Samasource Kenya Ltd

Education

  • 2019 – 2021   Forensic and Criminal Investigation  -  Kenya Institute of Security and Criminal Justice
  • 2016    Certificate in Web Research, Image Annotation  -  SamaSchool 
  • 2012    Customer Relations and Sales  - CAPYEI 
  • 2011   Entrepreneur and Computer Skills -  Digital Opportunity Trust

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