
Sheldon Mugenyi
Customer Service / Support
About Sheldon Mugenyi:
I am an agent of change for whom every part of a project is very Important. My key strengths include being able to wear multiple hats, providing world class customer service and carefully analyzing business processes, issues, and challenges. I do not fear accountability and I have a track record of making sure that the goals of a project are accomplished within prescribed time frames and with required quality.
Experience
- Oct 2020 – 2021 Jnr. Project Manager, Samasource Kenya Ltd
- April 2019 – Oct 2020 Project Team Lead, Samasource Kenya Ltd
- January 2019 – March 2019 Team Lead, Samasource Kenya Ltd
- May 2018- December 2018 Quality Analyst/Team Lead Samasource Kenya Ltd
Education
- 2019 – 2021 Forensic and Criminal Investigation - Kenya Institute of Security and Criminal Justice
- 2016 Certificate in Web Research, Image Annotation - SamaSchool
- 2012 Customer Relations and Sales - CAPYEI
- 2011 Entrepreneur and Computer Skills - Digital Opportunity Trust
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