
Sheila Opiata
Customer Service / Support
About Sheila Opiata:
Am a procurement and contract management graduate who is eager to learn and get career off a positive start. During my academic studies I learned the importance of working timescales, collaborating with other people to achieve an objective and ensuring I demonstrated excellent attention to detail in all my work and am also a quick learner who thrives in fast paced dynamic environments.
Experience
NATIONAL SOCIAL SECURITY FUND
ATTACHMENT – (September 2021-November 2021)
- Provided responsive customer service to clients regarding membership enquiries, handling complains, and producing member statement to clients.
- Issuing of store items as per the requisition form.
- Receipting of goods from the supplier and confirming if the goods supplied conform with the specification.
- Weekly stock take of store items to check if they tally according to the stock control card.
- Determining re-order level of the stock items.
- Dispatching of official letters to managing trustee, regional managers and employers and recording the letters in their respective delivery register.
KENYA MEDICAL SUPPLIES AUTHORITY
▪ Internship – (May 2018 – August 2018)
I worked as an intern at Embakasi warehouse and during this period I participated in;
● Ensuring proper records management through development of a records management manual.
● Scanning by use of hands.
● Updating proof of delivery.
● Transfer of product from warehouse to distribution.
● Carrying cycle counts.
● Verification of product to be dispatched.
● Involved in activities such as receipt and documentation of tender sample, tender opening and purchase order preparation and processing, inventory management, evaluation of tenders and process
import permit.
● Registration of invoices for payments.
Education
Am a procurement and contract management graduate from Jomo Kenyatta University of Agriculture and Technology.
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