Sarah Ng'ang'a

Sarah is a professional nurse with 18 years experience in various fields.

I have worked in hospitals, outpatient clinics, pharmaceutical company and debtors department dealing with insurance matters for clients/patients.

Putting a smile on my clients face has always been my my joy…always ready to serve.

RELEVANT EXPERIENCE  
CLINICAL NURSE                                                                                   April 2014- Date
The Agakhan university hospital Nairobi- Outreach department
1. Take charge of the daily running needs of the assigned clinic.
Manage and coordinate health services based on the requirements established by the   hospital Policies, procedures and protocols.  
2. Provide holistic services in accordance to the policies of the hospital.
• Continuously assess patients’ satisfaction throughout the shift.  
• Uses hospital supplies/ equipment judiciously and ensure the supply of consumable supplies on an ongoing basis.
• Demonstrates sensitivity by respecting patients’ values, ethnicity, culture, race, beliefs and all other attributes while providing ethical care that is based on safety, compassion and competence.
• Supports and respects the patient’s right to independently make care decisions.
• Ensure referrals to specialists are made when necessary.
• Maintains a patient’s dignity in all situations.
• Respect the patient’s privacy and confidentiality.
3.  Collaborate with team members in ensuring infection prevention & control practices are maintained in the clinic on a daily basis to ensure patient safety and reduction of hospital acquired infections.
4.  Liaise with the local health authorities to keep abreast with any updates on regulatory changes and Public health alerts.
5. Support revenue generation by reducing wastage and ensuring all services offered are billed.
6. Maintain records and statistics of the clients’ and use the records to plan for activities that improve the services provided to meet the client demands.
7. Participate in unit meetings in the identification, development and achievement of the organizational goals.

DIABETES CARE MANAGER                                                                   May 2012 to Dec 2013
Lifescan-A Johnson&Johnson company + Norvonodisk     -Kampala Uganda
1. A Medical representative with the role of coordinating educational CMEs in the management and modes of treatment available for the diabetic clients.
2. Participated in CMES to educate the nurses and Doctors on the different modes of pharmacological approaches available.
3. Collected and maintained data from health providers and patients in order to keep abreast with the needs at hand and seek to provide solutions for the same.
4. Organized forums whereby the clinicians and patients met to discuss the latest protocols as well as engage the pharmaceutical company so as to engage in evidence based practices.
5. Acted as an advocate between the companies and the public at large.

TEAM LEADER-Pediatric consultants’ clinics                        May 2011 to February 2012 
Aga Khan University hospital ----Nairobi         
1. Fulfilled the role of charge nurse with the responsibility to supervise 3 RNS; 3 Unit co-coordinators and 2 Handymen.
2. Evaluated staffing requirements, assignments and organized unit activities.
3. Ensured holistic services were provided to all clients who came to the clinic.
4. Co-ordinated different doctors clinics, consultations and treatment so as to have a good flow of services and ensure no gaps arose in care provided.
5. Ensured the statistics were done on time and sent to the appropriate authority in order to improve services provided.
6. Ensured all needed equipment, stationary and other necessities were always available;
   Kept Inventory up to date and ensured no stock outs.
STAFF NURSE-Pediatric ward                                                                    April 2004 to April 2011
Agakhan University hospital- Nairobi
1. Was observant of the patients’ needs and requirements; Provided care to meet those needs within the total care plan of the patient. Worked in New born unit, NHDU, PHDU and the general ward
2. Maintained a safe practice and environment for the patient as per the infection control policies.
3. Supervised, assessed, planned and implemented care based on evidence based practices in a timely manner with positive patient outcomes.
4. Evaluated effectiveness of care given and made adjustments as need arose.
5. Maintained personal contact with patients, ensuring they understood their treatment and that their needs were met adequately.
6. Made adequate discharge arrangements to ensure that the care given to patients was of appropriate standards. Educated patient/family on post hospital care.
7. Mentored new and junior nurses and integrated them into the hospital system policies and procedures.

INTERN NURSE                                                                           October 2003 to March 2004
The Nairobi Hospital- Nairobi
1. Worked under a senior nurse to provide quality and affordable care to the patients.
2. Ensured all the patients were treated with dignity and all their needs were met in a timely manner.
3. Actively maintained a safe environment as per the infection control guidelines

Diploma in Registered Nurse training