Samson Akula

I am a dedicated professional with a strong passion for Tourism and Secretarial Management. With my organizational skills and welcoming demeanor, I excel at creating seamless experiences for clients and colleagues alike. For the past three years, I have been working at Africa Safari Trips as an Evaluation Team Leader, where I have honed my skills in assessing quality, ensuring customer satisfaction, and driving improvements. By combining my love for exploring cultures with exceptional administrative abilities, I am ready to contribute meaningfully to the vibrant tourism industry while maintaining excellence in secretarial responsibilities.

I have over three years of experience working in the tourism industry, specifically as an Evaluation Team Leader at Africa Safari Trips. In this role, I have focused on assessing service quality, ensuring customer satisfaction, and implementing improvements to enhance the safari experience. Additionally, I bring a strong background in Tourism and Secretarial Management, blending exceptional organizational skills with a passion for exploring cultures to create seamless and memorable experiences for both clients and colleagues.

I earned a diploma in Tourism Management from Mount Kenya University, which provided me with in-depth knowledge and practical skills essential for thriving in the tourism industry. Additionally, I obtained a certificate in Secretarial Studies, enhancing my expertise in administrative tasks, organization, and effective communication. This combination of qualifications has shaped me into a versatile professional, equipped to excel in both tourism and secretarial roles.