Salim Sally

I have extensive experience in the customer service and fi nance industry, having worked as a collection agent,
loan offi cer, and in telesales. In addition, I have also worked in sales, where I have successfully met and exceeded
targets. I have a strong understanding of customer service and relationship management, which has been a key
contributor to my successful sales performance. I have also worked in HR, where I have managed employee
relations and helped to develop organizational policies and procedures. Overall, my diverse career experience has
provided me with a range of skills and knowledge that I can apply in a variety of settings. 

I've experience as HR Recruiter, Collection officer, Telesales agent Sales representative, Call Center and Customer service. Reaching out to the leads, building relationship, providing relevant information, escalating uncertainties, responding to all enquiries timely, meeting all the targets set by the company and upholding customer satisfaction. 

Bachelor of information science at Technical University of Mombasa

Certificate of information technology at Kivuli College 

Kenya Certificate of secondary education at Sigalame High School

Kenya Certificate of primary education at Sichekhe Primary