beBee background
Professionals
>
Nairobi
Rosalia Lucy

Rosalia Lucy

IT support ,social marketing, customer service rep

Technology / Internet

Nairobi, Nairobi Area

Social


About Rosalia Lucy:

Highly organized, adaptable, and dependable professional with a positive attitude and a track record of managing multiple priorities effectively. Seeking a challenging position where I can utilize my skills and contribute to achieving team goals. Collaborative, pioneering, and efficient in executing tasks.

Experience

Experience

april 2023-present

customer service representative, tayari networks

  • Provide exceptional customer care to clients and technicians, handling calls, messages, and emails across various platforms. 
  • Assist clients and technicians with technical troubleshooting
  • Collaborate with the team to improve customer service processes and ensure the customers satisfaction.

 

JAN 2023 – May 2023

Digital/social media Marketing assistant, Focus Forward Partners

  • Managed the social and digital marketing efforts for the company.
  • Assisted as a customer service agent, ensuring customer satisfaction.
  • Designed and managed websites while monitoring website performance for clients.
  • Collaborated with the team to implement changes and updates.
  • Optimized website content for better visibility through SEO strategies.
  • Created engaging social media content and managed social media accounts.

 

Jan 2021 – April 2021

Assistant, National oil 

  • Communicated with customers to help with their needs and schedule appointments.
  • Assisted with clerical work, including data entry, filing, and document preparation.
  • Supported the team in various office tasks to ensure smooth operations.

Education

EDUCATION

Jan 2023

Fundamental of digital marketing, Google learning

Aug 2023

Bachelor’s in computer science, Kiriri women’s university

Professionals who compete with Rosalia

Professionals in the same Technology / Internet sector as Rosalia Lucy

Professionals from different sectors near Nairobi, Nairobi Area

Other users who are called Rosalia

Jobs near Nairobi, Nairobi Area

  • Work in company

    Head of Marketing

    Kryptonite International LTD

    The Head of Marketing is responsible for developing and executing comprehensive marketing strategies that drive brand growth revenue performance and customer satisfaction for Vision Plus Kenya. · Develop comprehensive marketing strategies aligned with organisational revenue custo ...

    Kalama ward

    1 week ago

  • Work in company

    Head of Product

    Yassir

    We're not just about serving people - we're about creating a marketplace to bring people what they need while infusing social values. · We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, · we are now introducing financial ser ...

    Nairobi

    3 weeks ago

  • The Digital Financial Services Manager will drive the implementation of BKCL digital strategies that aim to increase outreach deliver a superior customer experience increase organisational efficiency and find the right balance between tech and touch for BKCL customers. · ...

    Nairobi

    1 month ago