beBee background
Professionals
>
Nairobi
Rachel Macharia

Rachel Macharia

Aviation/ Travel expert /customer service

Tourism / Travel / Hospitality

Nairobi, Nairobi Area

Social

About Rachel Macharia:

Rachel Macharia. Close to a decade in the aviation industry. Having worked for the Pride of Africa , a ground handling company and the world's leading airline. With vast experience in different departments, from a staff travel department to the call center and also as team lead in customer service and flight operations.

Passionate about customer service. My goal is delivering customer satisfaction by providing exceptional and excellent service.

Experience

4years (2014-2018) at Kenya Airways. 2 years (2018-2020) at Qatar airways. 1 year (2021-2022) at Swissport International. Currently Qatar Airways from 2022- date.

Education

I have taken part in various customer service and many other trainings during the course of my employment in different organizations. (GREAT customer service, Dangerous goods, aviation security, Human factors just to mention a few).

Attained Diploma in IATA tourism and travel Foundation and Consultant level at Pride center Kenya Airways.

A Diploma in Passenger and Aircraft Handling at Skynet aviation 

 

Professionals in the same Tourism / Travel / Hospitality sector as Rachel Macharia

Professionals from different sectors near Nairobi, Nairobi Area

Other users who are called Rachel

Jobs near Nairobi, Nairobi Area

  • Lead Functional Architect

    1 month ago

    Temenos Nairobi

    The Lead Consultant is responsible for providing detailed level support and expertise in Transact AA product throughout the stages of TEMENOS implementation projects. · The Lead Consultant is capable of working with clients or partners in leading the implementation of a specific ...

  • Graduate Visual UI Designer

    1 month ago

    Canonical Nairobi

    The role of a Visual UI Designer at Canonical has the mission to turn complex open-source software into intuitive products that can change the face of enterprise IT. · ...

  • Manager Industry Solutions- Africa

    1 week ago

    IATA Nairobi

    The Manager Industry Solutions will be responsible for selling and promoting IATA products/services to defined customer categories and prospects. · ...

See jobs in Nairobi, Nairobi Area