Patriciah Mbaluka

In my entire career I have dealt directly with customers, so through that i have mastered the art of good customer service. I excel at serving customers with accuracy, efficiency and a friendly attitude.

I can learn new procedures really quickly.

am also very good at computer packages, installation of softwares, troubleshooting machines.

I have worked as IT Sales Assistant.

Key Responsibilities

• Find out the customer’s needs in relation to IT merchandise.
• Recommend, select and help locate the right merchandise.
• Describe a product feature and benefits.
• Demonstrate use and operation of the product.
• Answer customer’s queries regarding the store and the merchandise
• Being a team player and working together to meet the team’s goal.
• Keep merchandise area tidy and clean.
• Assist in organizing special promotions, displays and events.
• Perform related work as required.
• Data reporting to management and gathering market intelligence                     

Bachelor Of Science In Information Technology. (Awaiting Graduation)

Customer Service