
Patriciah Mbaluka
Customer Service / Support
About Patriciah Mbaluka:
In my entire career I have dealt directly with customers, so through that i have mastered the art of good customer service. I excel at serving customers with accuracy, efficiency and a friendly attitude.
I can learn new procedures really quickly.
am also very good at computer packages, installation of softwares, troubleshooting machines.
Experience
I have worked as IT Sales Assistant.
Key Responsibilities
- Find out the customer’s needs in relation to IT merchandise.
- Recommend, select and help locate the right merchandise.
- Describe a product feature and benefits.
- Demonstrate use and operation of the product.
- Answer customer’s queries regarding the store and the merchandise
- Being a team player and working together to meet the team’s goal.
- Keep merchandise area tidy and clean.
- Assist in organizing special promotions, displays and events.
- Perform related work as required.
- Data reporting to management and gathering market intelligence
Education
Bachelor Of Science In Information Technology. (Awaiting Graduation)
Customer Service
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