
Patricia Odhiambo
Customer Service / Support
About Patricia Odhiambo :
I am a dynamic Customer Experience Specialist with over 5 years of experience in customer relationship management, sales, and operational efficiency, Warehouse management, Inventory Management and Stock Management. Proven ability to increase customer satisfaction by 25% and boost customer acquisition by 20% through effective communication and strategic solutions. Skilled in data analysis, cross-functional collaboration, and process optimization. Adept at troubleshooting and resolving issues, enhancing customer loyalty and operational efficiency. Proficient in CRM tools, Salesforce, and HubSpot, committed to delivering exceptional customer service and continuous improvement
Experience
Dynamic Customer Experience Specialist with over 5 years of experience in customer relationship management, sales, and operational efficiency, Warehouse management, Inventory Management and Stock Management. Proven ability to increase customer satisfaction by 25% and boost customer acquisition by 20% through effective communication and strategic solutions. Skilled in data analysis, cross-functional collaboration, and process optimization. Adept at troubleshooting and resolving issues, enhancing customer loyalty and operational efficiency. Proficient in CRM tools, Salesforce, and HubSpot, committed to delivering exceptional customer service and continuous improvement
Education
I have a bachelors degree in Education arts ( English and literature
Professionals who compete with Patricia
Professionals in the same Customer Service / Support sector as Patricia Odhiambo
Professionals from different sectors near Nairobi, Nairobi Area
Other users who are called Patricia
Jobs near Nairobi, Nairobi Area
-
We are seeking a dedicated and detail-oriented Security Supervisor to join our security team.In this pivotal role, you will oversee daily security operations, manage access control systems, and ensure the safety and security of our facility, personnel, and visitors. · ...
Nairobi2 weeks ago
-
Penda Health busca un Gerente de Almacén y Distribución para liderar las operaciones logísticas y asegurar el cumplimiento con las buenas prácticas en distribución (GDP). El rol requiere disciplina operativa combinada con respuesta ágil a cambios dinámicos en el entorno sanitario ...
Nairobi1 week ago
-
The Warehouse Manager will lead the day-to-day operations of our warehouse facility... · ...
Nairobi Area1 month ago