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Patricia Odhiambo

Patricia Odhiambo

Warehouse Supervisor

Customer Service / Support

Nairobi, Nairobi Area

Social

About Patricia Odhiambo :

I am a dynamic Customer Experience Specialist with over 5 years of experience in customer relationship management, sales, and operational efficiency, Warehouse management, Inventory Management and Stock Management. Proven ability to increase customer satisfaction by 25% and boost customer acquisition by 20% through effective communication and strategic solutions. Skilled in data analysis, cross-functional collaboration, and process optimization. Adept at troubleshooting and resolving issues, enhancing customer loyalty and operational efficiency. Proficient in CRM tools, Salesforce, and HubSpot, committed to delivering exceptional customer service and continuous improvement

Experience

Dynamic Customer Experience Specialist with over 5 years of experience in customer relationship management, sales, and operational efficiency, Warehouse management, Inventory Management and Stock Management. Proven ability to increase customer satisfaction by 25% and boost customer acquisition by 20% through effective communication and strategic solutions. Skilled in data analysis, cross-functional collaboration, and process optimization. Adept at troubleshooting and resolving issues, enhancing customer loyalty and operational efficiency. Proficient in CRM tools, Salesforce, and HubSpot, committed to delivering exceptional customer service and continuous improvement

Education

I have a bachelors degree in Education arts ( English and literature

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