PATIENCE NAMANDA

Experienced in E-commerce and Customer Service Operations with a demonstrated history
working with an E-commerce company Glovo. Strong Environmental analyst professional with a
bachelor degree in Environmental Science focused on Environmental Impact Assessment, Public
Health, Environmental Health, Urban planning, Public Relations, Risks and disaster management,
Proper planning, Environmental laws and policies, Communcation skills and Geographical
Information System. Skilled in Microsoft word, Microsoft excel, Market research and social media.
Demonstrated ability to effectively collaborate within teams, displaying enthusiasm and demeanor
while ensuring customer satisfaction on service delivery. Highly motivated in upholding company's
moral standards and organizational growth. To seek and maintain full-time position that offers
professional challenges utilizing interpersonal skills, excellent time management and problemsolving skills. Organized and dependable candidate successful at managing multiple priorities with
a positive attitude. Willingness to take on added responsibilities to meet team goals

Results-driven customer service specialist with a solid two-year experience in a remote customer-facing
role. As a valued team member, I consistently maintain an enthusiastic and positive demeanor,
successfully building strong connections with customers. I have willingness to take on added
responsibilities to meet team goals. My motivation lies in preserving client satisfaction and actively
contributing to organizational growth. With a focus on quality, speed, and process improvement, I am
passionate about fostering long-term client happiness through exceptional service and unparalleled support.

Kabarak University 

Bachelor degree in environmental science 

Environmental science is an academic field that has equipped me with skills to integrate physics,biology and geography to the study of environment and the solution to environmental problems as well as sustainable development.