Pamela Mwangi

As the Head of People Operations, I am a seasoned HR professional dedicated to cultivating a thriving and inclusive workplace culture. With a proven track record in strategic people leadership, I have successfully developed and implemented comprehensive HR strategies aligned with organizational goals. My expertise lies in talent acquisition, employee engagement, performance management, and fostering diversity, equity, and inclusion. 

I bring a wealth of experience in leading HR initiatives that drive organizational success. My strategic mindset enables me to align HR practices with business objectives, contributing to workplace development, and ensuring a positive employee experience. I have a hands-on approach to talent acquisition, ensuring the recruitment of top-tier talent while implementing effective onboarding programs. 

My commitment to employee engagement and retention is evident through implementing innovative programs that enhance job satisfaction and promote a collaborative work environment. I am adept at handling complex employee relations matters, conducting investigations, and fostering open communication channels. 

In the realm of performance management, I have designed and implemented systems that assess and enhance individual and team performance, contributing to a high-performing workforce. Additionally, I have a strong background in compensation and benefits, ensuring competitive and equitable reward structures in compliance with relevant employment laws. 

My leadership extends to learning and development initiatives, where I have implemented training programs to elevate employee skills and competencies. Leveraging HR technology and analytics, I utilize data-driven insights to inform strategic decisions and continuously improve HR processes. 

Dedicated to fostering diversity, equity, and inclusion, I have implemented strategies to create an environment where all employees feel valued and included. This commitment extends to compliance where I stay informed about relevant employment laws and regulations, ensuring the organization's adherence to legal standards. 

Overall, my role as the Head of People Operations is characterized by a strategic and hands-on approach to HR, emphasizing the importance of cultivating a positive workplace culture that drives organizational success. 

Head of People Operations

Saman Associates Ltd. 

May 2013 to date

Senior HR Consultant

Dynamic People Consulting

November 2011 - May 2013

Group HR & OD Coordinator

Linksoft Communications Systems Ltd. 

September 2009 - May 2011

OD Officer

World Vision Kenya

March 2006 - September 2009

Psychosocial Support Officer

World Vision Africa Relief

March 2004 - June 2005

Practitioner Diploma in Executive Coaching (May 2015)

Academy of Executive Coaching

Master of Science in Work and Organizational Psychology (August 2003)

University of Nottingham

Bachelor of Arts in Psychology (June 2002)

United States International University - Africa