oscar wafula

I am a highly dedicated professional with an aspiring progressive career. I am self-driven,
ambitious, innovative, analytical, and a fast learner, and pride myself as a true team player with good
interpersonal skills. I possess a great desire and drive to prosper in all work that I venture into. I
have also acquired relevant working experience. I desire to work in a highly competitive and
dynamic organization specializing in providing quality standards to enable me to gain exposure in
shaping me to face current needs.

Work Experience
May 2021 to date
Lake Naivasha Resort
Position IT Assistant
Responsibilities
   Maintaining servers for the hotel
    Monitoring and updating back office system (database)
    Monitoring the network and setting up the network structure
    Managing biometric/clocking system (wagemaster)
    Configuring hardware issues like printers, desktops, laptops, and all electronic devices
      that need IT attention
    Connecting devices on LAN i.e. printers, and PCs
    Liaising with ISP on internet challenges and upgrades
    Implementing security on the system
    Training staff on the use of the system
    Managing TV system in a digital way
    Configure digital door lock system
    Ensuring CCTV are working
    Setting and directing video conferencing using virtual meeting applications.
    Setting up and maintaining a public address system
    Adding users in the system
   Updating signage

   Creating emails for the company

Jan 2021 – May 2021
Simbisa Brands Kenya LTD
Position: ICT officer
   Maintaining clocking system
   Monitoring network and database.
March –September 2020 Cyber –Nairobi
Responsibilities
   Editing documents and printing.
   Setting and formatting documents on clients' requests and desires.
   Repair printer when fails, and also replace worn-out hardware issues.
   Filing KRA returns
   Creating business cards for the clients
   Troubleshooting network problems
   Data entry
2018 Nov -2020 March Intercontinental Hotel, Nairobi
Position: IT support
Responsibilities
   Training staff on the use of systems
   Installing and configuring computer hardware, software, systems, networks, printers and
     scanners
  Monitoring and maintaining computer systems and networks
  Responding in a timely manner to service issues and requests
  Providing technical support
  Repairing and replacing equipment necessary
  Testing new technology (upcoming)

Education background
2015 – 2018 Diploma in Information Communication Technology
Nairobi Institute of Business Studies (NIBS)