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Nairobi
Nzembi Kaleli

Nzembi Kaleli

CLAIMS OFFICER/CUSTOMER SERVICE

Administrative

Nairobi, Nairobi Area

Social


About Nzembi Kaleli:

I am highly resourceful Communications personnel who is result-oriented and an enthusiastic
team player conversant with Client Service, Budgeting and Office Management standards. I
seek to constantly upgrade and utilize my skills with a willingness to work under dynamic
circumstances driven by a sense of urgency to meet deadlines while implementing client
focused organizational development strategies to the fullest extent as I support individuals and
incorporate growth.

Experience

WORK EXPERIENCE
July 2020 to Present : Machakos Level 5 Hospital
Position: NHIF Claims and data entry

• Registration of Linda Mama patients
• Admission of maternity patients
• Admission of patients using NHIF cards
• Discharge of patients using Linda mama
• Organizing claims and batching claims for sending to NHIF
branch
• Data entry, organization and sorting of data and physical
documents

January 2018 to August 2018 : Kamata Music School
Position: Communication and Information Manager

• Handling of Social Media pages
• In charge of Internal and External communication through
emails, oral communication or internal memos.
• Make, Receive and transfer office phone calls to the relevant
officers/
• Attend and respond to general office enquiries from visitors
• Participate and take minutes of the staff meetings and provide
general secretarial support to the management and other staff
• Administer office petty cash according to established
procedures and book keeping

Sep 2014–August 2017: Musish Ventures

Position: Office Administration Secretary/ Receptionist
• Make, Receive and transfer office phone calls to the relevant
officers/
• Attend and respond to general office enquiries from visitors
• Ensure the availability of office supplies required by officers for
the smooth running of the institution
• Update and keep a regular record of the office assets
• Participate and take minutes of the staff meetings and provide
general secretarial support to the management and other staff
• Administer office petty cash according to established procedures
and book keeping
• Ensure office cleanliness at all times

Jan 2014- Aug 2014:Paperbrand Conqueror

Position: Secretary and Cashier
• Handling of cash inflows and outflows
• Banking and M-pesa management
• Typing, editing

Education

EDUCATIONAL BACKGROUND
2017 to 2019: KCA University

Masters of Science Finance and Investments

2012 -2016: University of Nairobi

Bachelors of Arts (Communication and Sociology)
Second Class Honors Upper Division

2007- 2010: Materi Girls Center

Kenya Certificate of Secondary Education, B Plain

PROFESSIONAL QUALIFICATIONS
2012 - 2015: KASNEB

Certified Investments Financial Analyst (CIFA)

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